Responsible Gambling

At Dudespin we take responsible gambling seriously. We want play to stay fun, safe and under your control, so we provide practical tools and clear information to help you manage your activity. If you ever feel your play is becoming a problem, we encourage you to use the controls below or contact our support team for help.

Player protection principles

We aim to protect players through transparent rules, easy access to account controls, and staff trained to respond to concerns. Our approach is centred on early intervention, voluntary self-management and clear signposting to professional help when needed. We do not promote excessive or harmful play and will act on reports of risky behaviour.

Activity-control tools

You can set controls on your account any time from the Responsible Gambling section. These are immediate, simple to use and designed for day-to-day control.

Deposit limits

Set daily, weekly or monthly deposit limits to restrict how much money you can add to your account. Example ranges you might choose are CA$50 - CA$2,000 per week, but you can pick an amount that suits your budget. Changes to increase limits may be subject to a short cooling-off period.

Loss limits

Loss limits help you cap net losses over a selected period. You can choose daily, weekly or monthly loss caps to keep spending predictable and avoid chasing losses.

Time limits and account breaks

Use session reminders, daily play limits and automatic time-outs to control how long you play. Short breaks and scheduled session limits are effective tools for staying in control. You can also set longer account breaks that temporarily prevent access to wagering features.

Self-exclusion

If you need a longer-term solution, self-exclusion lets you block access for a defined period or indefinitely. During self-exclusion your account is closed for wagering, and we will not send promotional material. If you choose to lift a voluntary ban, reactivation may involve a cooling-off period and identity verification.

Signs of problematic behaviour

Watch for warning signs such as spending more than planned, borrowing to gamble, neglecting responsibilities, or concealment of play. If others express concern about your gambling, take that seriously and consider using limits or self-exclusion.

Tips for maintaining control

Set a budget before you play, use deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and keep track of time and money spent. Treat gambling as entertainment, not a way to make money.

Professional help and support organisations

If you need extra support, please consider reaching out to local services such as ConnexOntario, Gamblers Anonymous or provincial Problem Gambling Helplines. International support options like Gambling Therapy can also help. For any account or safety concerns contact our team at [email protected].